Contact Us

At Pobox51, we're dedicated to providing event organizers with a simple and secure way to exchange contact information in group settings. While the service is currently offered "as is" and free of charge, we value your feedback and are here to help with any issues, bugs, or feature requests.

For Event Organizers

Please note that our support is primarily for event organizers. If you're an organizer experiencing issues with Pobox51, please make sure to contact us using the same email address you used to create the event. Include your event email ID in the message so we can assist you more efficiently.

For Guests and Attendees

If you're a guest or attendee, you’re welcome to email us with feature requests. However, for any specific event-related issues or bugs, we recommend reaching out to the event organizer directly.

How to Reach Us

We’re available via email only. Whether you're reporting an issue, suggesting a feature, or sharing feedback, we’d love to hear from you.

Email Us At:

support@pobox51.com

Thank you for choosing Pobox51. Your feedback helps us improve and continue offering a service that meets your needs

Terms & Policies

Welcome to Pobox51! By using our service, you agree to the following terms and policies. Please read them carefully to understand your rights and responsibilities.

1. Terms of Service
• Service Overview: Pobox51 is a utility designed for event organizers to securely and efficiently exchange contact information among event participants. The service is provided "as is" and is currently free of charge
• Eligibility: The service is intended for use by event organizers only. Guests and attendees can interact with the service by submitting their contact information, but they are not provided with direct support for event-related issues.
• Usage: By using Pobox51, you agree not to misuse the service. This includes, but is not limited to, unauthorized access, spamming, or any action that could harm the service or its users.
• Termination: We reserve the right to suspend or terminate access to the service for any user who violates these terms or engages in activities that we deem harmful to the service or its users.
2. Privacy Policy
• Data Collection: Pobox51 does not store or retain any user data. All contact information submitted via the service is deleted after the event concludes and the contact file (VCF) is distributed to participants.
• Data Security: We prioritize your privacy and have implemented measures to ensure that your contact information is not stored, shared, or accessed by unauthorized parties. Once the event is over and the VCF file is sent, all related data is purged from our system.
• Third-Party Services: Pobox51 does not integrate with third-party services that would require the sharing of your data. Any future changes in this policy will be communicated explicitly to users.
3. Disclaimer
• No Warranties: Pobox51 is provided "as is," without any warranties or guarantees of any kind. We do not guarantee the accuracy, reliability, or availability of the service and will not be held liable for any errors or disruptions in service.
• Limitation of Liability: In no event shall Pobox51, Pivot Drive Inc., or its affiliates be liable for any direct, indirect, incidental, or consequential damages arising out of or in connection with the use or inability to use the service.
• Changes to the Service: : We reserve the right to modify or discontinue Pobox51 at any time, with or without notice. Users are encouraged to check for updates to these terms regularly.
4. Feature Requests and Support
• Feedback: We welcome feedback, including bug reports, feature requests, and general comments. Both organizers and guests can reach out to us via email. However, only event organizers are provided with support for specific event-related issues.
• Contact: If you are an event organizer needing assistance, please contact us from the email address you used to create your event, including your event email ID in the message.
5. Governing Law
• These terms and policies are governed by and construed in accordance with the laws of Canada. Any disputes arising from these terms or your use of the service will be subject to the jurisdiction of the courts in Canada.